Industry Pain Points
Challenges identified from stakeholder interviews and operational assessments with telecommunications teams
- Complex hybrid networks across circles create blind spots leading to SLA breaches and customer churn.
- Regulatory compliance requires lawful intercept readiness, subscriber data governance, and DoT reporting.
- Manual remediation slows response to outages impacting millions of subscribers and enterprise customers.
Galactis Solution
Each control maps to capabilities in the Galactis platform, accelerators, and partner playbooks
- Topology-aware observability across core, edge, 5G, and cloud workloads with multi-circle visibility.
- Policy enforcement and audit trails for lawful intercept, TRAI regulations, and subscriber privacy (CPNI).
- Automated runbooks integrating with NOC, SOC, field operations, and customer communication systems.
Compliance Alignment
Controls synthesized from compliance packs available in Resources → Whitepapers
Case Study
Production deployment results
Airtel
Challenge
Frequent SLA penalties across 22 telecom circles due to slow outage detection and manual coordination between teams.
Solution
Galactis correlated telemetry across all circles, predicted incidents with AI, and automated customer communication workflows.
Results
42% reduction in P1 incidents, 60% faster customer notifications, and ₹5.2 Cr saved in SLA penalties.
Partner With Galactis
Book an industry blueprint session to walkthrough controls, integrations, and KPIs tailored to your regulatory, operational, and financial objectives
What You Receive
- Full control matrix + RACI
- ROI assumptions validated against peers
- Integration sequencing with your systems
- Pilot charter with 8-week success plan